Towards Knowledge-Grounded Counter Narrative Generation for Hate Speech

Tackling online hatred using informed textual responses - called counter narratives - has been brought under the spotlight recently. Accordingly, a research line has emerged to automatically generate counter narratives in order to facilitate the direct intervention in the hate discussion and to prevent hate content from further spreading. Still, current neural approaches tend to produce generic/repetitive responses and lack grounded and up-to-date evidence such as facts, statistics, or examples. Moreover, these models can create plausible but not necessarily true arguments. In this paper we present the first complete knowledge-bound counter narrative generation pipeline, grounded in an external knowledge repository that can provide more informative content to fight online hatred. Together with our approach, we present a series of experiments that show its feasibility to produce suitable and informative counter narratives in in-domain and cross-domain settings.Comment: To appear in "Proceedings of the 59th Annual Meeting of the Association for Computational Linguistics (ACL): Findings

Generating Counter Narratives against Online Hate Speech: Data and Strategies

Recently research has started focusing on avoiding undesired effects that come with content moderation, such as censorship and overblocking, when dealing with hatred online. The core idea is to directly intervene in the discussion with textual responses that are meant to counter the hate content and prevent it from further spreading. Accordingly, automation strategies, such as natural language generation, are beginning to be investigated. Still, they suffer from the lack of sufficient amount of quality data and tend to produce generic/repetitive responses. Being aware of the aforementioned limitations, we present a study on how to collect responses to hate effectively, employing large scale unsupervised language models such as GPT-2 for the generation of silver data, and the best annotation strategies/neural architectures that can be used for data filtering before expert validation/post-editing.Comment: To appear at ACL 2020 (long paper

Scent Mining: Extracting Olfactory Events, Smell Sources and Qualities

Olfaction is a rather understudied sense compared to the other senses. In NLP, however, there have been recent attempts to develop taxonomies and benchmarks specifically designed to capture smell-related information. In this work, we further extend this research line by presenting a supervised system for olfactory information extraction in English. We cast this problem as a token classification task and build a system that identifies smell words, smell sources and qualities. The classifier is then applied to a set of English historical corpora, covering different domains and written in a time period between the 15th and the 20th Century. A qualitative analysis of the extracted data shows that they can be used to infer interesting information about smelly items such as tea and tobacco from a diachronical perspective, supporting historical investigation with corpus-based evidence

Using Pre-Trained Language Models for Producing Counter Narratives Against Hate Speech: a Comparative Study

In this work, we present an extensive study on the use of pre-trained language models for the task of automatic Counter Narrative (CN) generation to fight online hate speech in English. We first present a comparative study to determine whether there is a particular Language Model (or class of LMs) and a particular decoding mechanism that are the most appropriate to generate CNs. Findings show that autoregressive models combined with stochastic decodings are the most promising. We then investigate how an LM performs in generating a CN with regard to an unseen target of hate. We find out that a key element for successful `out of target' experiments is not an overall similarity with the training data but the presence of a specific subset of training data, i.e. a target that shares some commonalities with the test target that can be defined a-priori. We finally introduce the idea of a pipeline based on the addition of an automatic post-editing step to refine generated CNs.Comment: To appear in "Proceedings of the 60th Annual Meeting of the Association for Computational Linguistics (ACL): Findings

Human-Machine Collaboration Approaches to Build a Dialogue Dataset for Hate Speech Countering

Fighting online hate speech is a challenge that is usually addressed using Natural Language Processing via automatic detection and removal of hate content. Besides this approach, counter narratives have emerged as an effective tool employed by NGOs to respond to online hate on social media platforms. For this reason, Natural Language Generation is currently being studied as a way to automatize counter narrative writing. However, the existing resources necessary to train NLG models are limited to 2-turn interactions (a hate speech and a counter narrative as response), while in real life, interactions can consist of multiple turns. In this paper, we present a hybrid approach for dialogical data collection, which combines the intervention of human expert annotators over machine generated dialogues obtained using 19 different configurations. The result of this work is DIALOCONAN, the first dataset comprising over 3000 fictitious multi-turn dialogues between a hater and an NGO operator, covering 6 targets of hate.Comment: To appear in Proceedings of the 2022 Conference on Empirical Methods in Natural Language Processing (long paper

Toward Stance-based Personas for Opinionated Dialogues

In the context of chit-chat dialogues it has been shown that endowing systems with a persona profile is important to produce more coherent and meaningful conversations. Still, the representation of such personas has thus far been limited to a fact-based representation (e.g. "I have two cats."). We argue that these representations remain superficial w.r.t. the complexity of human personality. In this work, we propose to make a step forward and investigate stance-based persona, trying to grasp more profound characteristics, such as opinions, values, and beliefs to drive language generation. To this end, we introduce a novel dataset allowing to explore different stance-based persona representations and their impact on claim generation, showing that they are able to grasp abstract and profound aspects of the author persona.Comment: Accepted at Findings of EMNLP 202

Building a Multilingual Taxonomy of Olfactory Terms with Timestamps

Olfactory references play a crucial role in our memory and, more generally, in our experiences, since researchers have shown that smell is the sense that is most directly connected with emotions. Nevertheless, only few works in NLP have tried to capture this sensory dimension from a computational perspective. One of the main challenges is the lack of a systematic and consistent taxonomy of olfactory information, where concepts are organised also in a multi-lingual perspective. WordNet represents a valuable starting point in this direction, which can be semi-automatically extended taking advantage of Google n-grams and of existing language models. In this work we describe the process that has led to the semi-automatic development of a taxonomy for olfactory information in four languages (English, French, German and Italian), detailing the different steps and the intermediate evaluations. Along with being multi-lingual, the taxonomy also encloses temporal marks for olfactory terms thus making it a valuable resource for historical content analysis. The resource has been released and is freely available

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Empowering NGOs in Countering Online Hate Messages

Studies on online hate speech have mostly focused on the automated detection of harmful messages. Little attention has been devoted so far to the development of effective strategies to fight hate speech, in particular through the creation of counter-messages. While existing manual scrutiny and intervention strategies are time-consuming and not scalable, advances in natural language processing have the potential to provide a systematic approach to hatred management. In this paper, we introduce a novel ICT platform that NGO operators can use to monitor and analyze social media data, along with a counter-narrative suggestion tool. Our platform aims at increasing the efficiency and effectiveness of operators' activities against islamophobia. We test the platform with more than one hundred NGO operators in three countries through qualitative and quantitative evaluation. Results show that NGOs favor the platform solution with the suggestion tool, and that the time required to produce counter-narratives significantly decreases.Comment: Preprint of the paper published in Online Social Networks and Media Journal (OSNEM